Guest Post: Building Secure Homes for Our Veterans

Ken Maraby Ken Mara | 05.21.2013

Ken Mara is president and CEO of World Wide Security of Garden City, NY.

On Memorial Day, we remember those who gave their lives bravely serving our country. Daily we see the effects of the wars in Iraq and Afghanistan as some of our troops return injured to a life of uncertainty. Home and professional lives are often completely disrupted; it’s a very challenging time for our men and women coming home. 

Through our new construction security division Rainbow Protection, World Wide Security joined the effort to make the return home a better one for Long Island veterans. We partnered with the Long Island Home Builders Care Development Corp (LIHBCDC), an organization that acquires land and builds homes for returning veterans.  Each finished home is a three bedroom, two bath, full basement ranch with an attached garage and it is customized to fit the needs of each heroic veteran.

In the fall of 2012, Sergeant Ryan Donnelly who served two tours in Iraq and one in Afghanistan moved into his new home in Lake Ronkonkoma, New York. He was chosen to receive this home because he is a Purple Heart recipient. During his last tour in Iraq, while on patrol in Fallujah, his Humvee was struck by an IED. He received a Purple Heart for his actions during the attack, but was also badly wounded requiring over two years of rehabilitation.

When the sergeant moved into his home, many of the items were donated or provided at very reduced costs. World Wide Security, through Rainbow Protection, donated a Tuxedo Touch home control panel along with all the labor and materials for the security and fire alarm system. The LIHBCDC has broken ground on six future home sites for our veterans. World Wide Security will be joining the effort to participate in bringing the best possible technology to keep our veterans safe and provide them with peace of mind on U.S. soil.

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Our Facebook Page One of the Best!

David Gottliebby David Gottlieb | 05.17.2013

This is very cool. Our Facebook page has been recognized in a list of “10 of the Best B2B Facebook pages” by KoMarketing Associates, a Boston-based marketing company. 

“We chose the pages that were not only engaging, but that offered an excellent example of how a Facebook page can work for B2B companies.”  They pointed out our weekly “Fun Fact Friday” as a standout tactic that has been effective in engaging with our audience. 

Thanks so much to all of you who follow us on this blog and our other social media channels! And if you have not yet found time to like us on facebook, go ahead and don’t miss another Fun Fact Friday!

Read more about “10 of the Best B2B Facebook pages.”

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A Close Call: A Hockey Tale

Steve Mottby Steve Mott | 05.14.2013

Thankfully, the only damage that happened was to this hockey stick.

Just when you think your children are old enough (ages 16 and 14) to stay home alone, BAM, you get a call from the central station. Before the central station operator tells you what the problem is, thoughts run through your head like the usual – the boys forgot to disarm the security system when they let the dog out. Before you spout out your secret password, the operator says it was an alarm from the smoke detector! My wife was the unfortunate one to receive this phone call from Kelly at Electronix Systems, our security company, and within seconds my wife lost ten years off her life.

Since my kids love playing hockey, on occasion we find the need to bend the hockey blade to give it a wicked curve for a better shot. To achieve this, we turn on the electric stove and hover the blade over the hot burner until it’s soft enough to shape the curve. Well, it just so happens that this is exactly what my kids were doing for the first time (and last, mind you) without either my wife or me being home. Because the process of heating the blade takes awhile, my boys were impatient and they carelessly walked away resting the blade on the stovetop. While watching TV, they were quickly alerted by the alarm and my son ran into the kitchen and smothered the fire with a wet dish towel. Phew, that was a close call! Little did they know that they could’ve burned the house down if it wasn’t for the smoke detector. 

After all was said and done, another concerned central station operator, Daria, called my wife back to make sure everything was okay.  My wife was touched by that phone call and is grateful for the eyes and ears of  Electronix. Thanks Electronix!

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How to Conduct a Successful Sales Meeting

Russ Ackermanby Russ Ackerman | 05.13.2013

Among all the responsibilities of being a sales manager, keeping your sales staff motivated is one of the most important. Sales meetings can be a useful tool to “fire up” your sales team. As I see it, to have a successful sales meeting the manager needs to focus on the following three things.

1. Training
It might be a new product that you are introducing to your team or a new part of your sales presentation, but the sales consultants need to come away from your meeting with something new. Look at the various steps in your sales presentation. Pick one of those steps and be prepared to spend 15 to 30 minutes training your staff. You can always train on one of the products on your price list.

Think of creative ways to train. Use your salespeople to help you train others in the meeting. Remember, if you are going to ask one of your people to train or present in your meeting, you must let them know ahead of time so they can be prepared. You never want someone to perform in front of their peers and be embarrassed. Here are a few suggested topics:
Overcoming Objections
How to Ask for Referrals
How to Present Your Product
How to Do a Successful Site Survey
How to Ask for the Order

2. Motivate
Your sales team will never be more excited or motivated than their leader and the prospect will never be more motivated than the salesperson. Successful sales managers understand that they must use this time to “rally” the team. High energy and enthusiasm is required. Keep the meeting exciting and unpredictable. Here are things I’ve done to add some excitement to a sales meeting.

• Make sure I am enthusiastic when I open the meeting
• Have one of my salespeople start with a motivational quote or joke
• Celebrate someone’s birthday (sing to them)
• Invite a guest speaker
Fire Fighter
Police Officer
An existing customer with a great story about how the system helped save their life
• Kick off a big contest
• Rearrange all the chairs in the room
• Serve food
• Decorate the room with new posters or banners
• Anytime a sales person gets three sales in one day, everyone in the room stands and gives them a 20 second standing ovation.

3. Recognize Achievement
Perhaps one of the best motivators is that “pat on the back” from the boss. The public recognition of a job well done goes a long way in rewarding a sales consultant and gives the entire team a feeling of accomplishment. Allow one of your sales consultants to tell the story about how they closed a big sale or overcame a big objection to make the sale.

Whether you meet every day with your sales team or just once a week, the 30 to 45 minutes you spend with them is so important for their success and the success of your company. Let me know what you’re doing to keep your team motivated.

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Family Pride

Deborah Patersonby Deborah Paterson | 05.08.2013

I live in Louisville, KY and the pride in being a Louisvillian has never been more prevalent than after this year’s March Madness tournament. When the city won the men’s NCAA championship, the excitement was nothing short of electric.   The Cardinals rallied around a fallen team mate, and vowed to bring that trophy home… for him, the school,  the fans,  the city….

Louisville is a well known college basketball town.  We do love our team and we wear our colors with much pride.   We are a FAMILY…tried and true.   Like the Cardinals, Honeywell is also a family, and we take pride in our accomplishments too.  With the release of MAXPRO NVR 2.5 software on May 24th, the MAXPRO Family of NVRs has some fantastic new features we are very proud of that I would like to share with you . 

First, incorporating support for cameras with ONVIF Profile S protocol allows organizations to more easily customize surveillance systems when integrating a MAXPRO NVR with Honeywell and other manufacturers’ ONVIF-compliant IP network cameras.  See Honeywell’s ONVIF compliant IP cameras here. 

With 360-degree camera support to MAXPRO NVR, you can greatly increase situational awareness and video surveillance coverage.  This support essentially gives a fixed camera the ability to act as a PTZ by allowing panning within LIVE or recorded video!   2.5 also offers Smart VMD (server-based video motion detection) that uses statistical modeling to maintain high-detection sensitivity. The technology uses object validation to filter out background noise, including shadows and moving vegetation, which helps reduce false alarms.  Nuisance alarms would not be triggered by a sudden pop-up rain storm with darkening skies, lightening flashes and blowing trees.  

Time is money, and who has enough to spend hours searching through stored video footage?  Calendar search provides an easy way to investigate events  by allowing users to navigate logically through an intuitive workflow in a matter of minutes.  For users who want to continue to use their existing NVR hardware, MAXPRO NVR offers a software-only version that deploys the system in a virtualized IT server environment. This saves users money by reducing the amount of hardware required to deploy the NVR solution.  To see a short demo of these new features, watch this video from the ISC West show floor.

The MAXPRO NVR portfolio is available in three box solutions offering 8 to 32 channels: Express Edition (XE), Standard Edition (SE) and Professional Edition (PE), along with a software-only version that ranges from 4 to 32 channels.   It is quite an accomplished family…something to be proud of…just like my beloved Cardinals. 

March Madness is behind us, but it will be quite some time before Louisville comes down off its cloud.  And if you are a basketball fan,  I thought you’d enjoy this music video of the last decade of NCAA championships. Go CARDS!

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