LTE Cellular Service and the Evolution of Home Security

Dean Mason by Dean Mason | 03.02.2018

Anyone with a mobile phone has probably heard the term LTE at some point or another.  But what exactly is LTE, and what do security professionals need to know about it?

As more and more people consume digital content on the go, cellular providers have had to answer with new technology.   LTE is the cellular providers’ response to consumer demand for faster Internet speed and more content at their fingertips.  I am reminded of the power of LTE technology as I watch my kids consume cell data at an astounding rate. I certainly don’t have to look far to understand why changes in cellular technology led us to LTE.

Benefits of LTE Cellular Service

There are several benefits to LTE cellular service over its 3G predecessor.  First, LTE expands carrier capacity because it can turn voice calls into digital data and send them over the network, vs older generations, which use traditional circuit switched calling.  Second, it has improved bandwidth, which means faster data speeds to support features like video calls, streaming music and instant messaging.  Third, it makes cellular connectivity more reliable.

LTE and Home Security

There are two ways LTE brings value to the home security industry.  First, home security professionals have a fundamental need for network availability.  A stable, reliable network is critical to support professional services such as alarm monitoring, video alarm verification and integrated smart home security apps.

Secondly, LTE communicators provide longevity by helping to future-proof against emerging home security technologies.  For example, voice control, facial recognition and artificial intelligence are all tech trends that are positioned to impact the home security market over the next several years.  By using the most advanced communication technology, pros can take steps to be ready for whatever lies on the horizon. 

LTE Communicators from Honeywell

The future of LTE in the security industry will bring innovation and opportunity.  It is for this reason that I am excited to announce LTE cellular communicators from Honeywell.  The new LTE communicators are purposefully designed to work with our family of panels, pairing the speed and data capacity of LTE with the quality and reliability that you expect from us.  They are quality tested, warrantied, and agency listed.

By pairing Honeywell LTE communicators with our family of home security products, you can:

  • Increase communications reliability.  Our components are designed to work as a system, you can feel confident that they’ll play nicely together.
  • Improve customer service.  Our LTE communicators utilize AlarmNet 360, our comprehensive, cloud-based management platform.
  • Save time on installation and servicing.  With one-stop support from Honeywell, you can look forward to easier setup and servicing.

For more information about our LTE communicators, visit our website, contact your sales rep, or stop by your nearest ADI branch.

Secure Your Property with Professionally Installed Outdoor Security Cameras

Durga Srinivasan by Durga Srinivasan | 02.13.2018

A neighbor recently told me about a rash of local thefts.  The thieves had been burglarizing people’s unlocked cars under cover of darkness, stealing money, cellphones, sunglasses and other valuables while the cars were still in the victims’ driveways.  So far, the police have been unable to catch the thieves.

One of the victims happened to have a video doorbell, but even that wasn’t enough to help police make an arrest.   Since the car was parked in her driveway, the theft occurred outside the video doorbell’s coverage range, which was focused around the front door.

Why Choose a Professionally Installed Outdoor Security Camera?

These thefts highlight some of the key reasons that many people choose a professionally installed outdoor security camera versus a DIY security camera.  Having a professional installer set up your cameras means that an expert will work with you to eliminate any blind spots.  Important areas of your property, such as your shed, pool, outdoor furniture, and driveway can be covered.  A professional can set up your outdoor cameras to work in tandem with a video doorbell and other accessories as part of a complete home security system.

The Honeywell Total Connect Next Generation Outdoor Camera

This is just one of the reasons why I am excited to announce the availability of the new IPCAM-WOC1 professionally installed outdoor security camera.  The Honeywell Total Connect IPCAM-WOC1 HD Wi- Fi Outdoor Video Camera offers 1080p resolution at 30 frames per second, wide angle view and up to four motion detection areas.  The picture quality is superb, so you know you’ve not only captured the security incident, but more importantly, you can see it clearly on playback.  The camera’s night vision is also extremely sharp, ensuring night time incidents are visible in detail as well.

The camera also comes with a choice of either 7 or 30-day extended cloud video storage, so even if you can’t view the video right away, for example, if an incident occurs while you’re on vacation, you can still look back on those events later.

And the IPCAM-WOC1 integrates with other professionally installed Honeywell home security products, including the IPCAM-WIC1 and IPCAM-WIC2 indoor cameras, as well as alarm systems panels, home automation accessories and the Honeywell Total Connect app.

Honeywell dealers may learn more about the IPCAM-WOC1 by visiting our Total Connect Toolkit. Consumers, you can find a pro in your area by using our dealer locator and choosing “Professional Security Services” from the dropdown menu.

It’s All in the Family: Introducing the IPCAM-WIC2

Durga Srinivasan by Durga Srinivasan | 02.01.2018

If you have your indoor security camera perched loosely on a shelf, you’ve probably experienced a camera fail at one time or another.  An accidental bump from your cat, a slight shift while you’re dusting, and suddenly your camera is no longer pointed at the part of the room you want to monitor.  Of course, you won’t realize it until you try to look in on your home remotely and can’t see a thing.

This is just one of the many reasons that we’re excited to announce the latest addition to our Honeywell Total Connect Next Generation HD video camera family: the IPCAM-WIC2. With its flexible design, this camera offers even more than the IPCAM-WIC1. It packs all the same great features, but adds 1080p HD video, a wider angle view, advanced night vision, and both ceiling and wall mount options.  This makes it a great fit for any décor, and of course, also more resistant to the dreaded accidental camera bump.

Wall or ceiling mounting the C2 facing an exterior door or window allows for Video Alarm Verification, improving the ability to watch and protect a home. Users can also talk to people in the home via the camera’s two-way microphone, see the entire room clearly at night and zoom in while live streaming to get a clearer view of something in the room.

The entire family of cameras is offered with a 7 or 30-day storage plan. The camera adapts to available bandwidth, so cameras are viewable no matter how many devices are connected to the internet. In the event of a Wi-Fi outage or disconnect, the camera saves and encrypts footage locally. It will then upload that footage to the cloud automatically once the Wi-Fi is reconnected. A professional can have the camera up and running in no time with easy QR code install.

Dealers can get started with the IPCAM-WIC2 using our Total Connect Toolkit.  Consumers, you can contact a pro in your area for more information.

What Movies Can Teach Us about Using Smart Scenes in Honeywell Total Connect

Michelle Nettuno by Michelle Nettuno | 01.18.2018

“The Game Plan,” a movie starring Dwayne “The Rock” Johnson,” is one of my family’s favorite movies of all time.  In this humorous and heartwarming movie, Johnson begins as an arrogant NFL quarterback named Joe Kingman who finds out that he has an 8 year-old daughter.  In one comical scene with his daughter, Joe accidentally clicks a button on his remote, which makes the lights dim and mood music play in the background.

Besides laughing at this scene, back in 2007, we were actually amazed at this type of home automation, which wasn’t yet available to the masses.  Today, however, thanks to services like Honeywell Total Connect, the connected home is a reality, offering homeowners a wide-variety of options for added convenience, comfort and security.

What are Smart Scenes?

Smart scenes are automated sets of instructions for Z-Wave connected devices in your smart home.  You can set simple trigger scenes like “Wake Up” and “Bedtime” to turn lights on and off, but you can also set more complex scenes that group the actions of multiple smart devices to happen simultaneously or in a specific sequence.  For example, you can set lights to automatically turn on, off and dim at different times throughout the day—and vary the lights used each day.  Add to this shades that open and close during the day and you have a home that looks occupied—even when you are away.

Once Automation is activated on your Total Connect account, you will see a “Scenes” item in the Main Menu that you can simply click to get started.

Increase Connectivity for Endless Possibilities

The smart scenes you create in Honeywell Total Connect are limited only by the connected Z-Wave devices in your home and your imagination.   They may be scheduled scenes or can be automatically triggered by a security system action.  Devices that can be controlled by scenes include connected thermostats, lights, locks, garage doors, shades, blinds, water valves and more.  To get started, simply click “Scenes” in the Total Connect main menu.

Some Scene ideas include:

  • Evening: sets a comfortable temperature, dims the lights, closes blinds and makes sure doors are locked
  • Vacation: controls the temperature, lights, blinds and shades to make your home look occupied
  • Sunlight: lowers the lighting and raises the shades or blinds based on incoming natural light
  • Away: turns off lights, lowers the temperature and locks the doors when the security system is set to “Armed, Away”
  • Returning Home: turns on lights, raises the temperature and unlocks the front door when the security system is disarmed
  • Fire: turns on lights and unlocks the door for the fire department if a fire should occur
  • Security: turns on lights and raises the shades or blinds should a security event occur

If you are not using Total Connect to its fullest capacity, you are truly missing out.  So start setting smart scenes with connected devices and the security system in your home to increase comfort, convenience and peace of mind for you and your loved ones—and even to plan a date night as Joe Kingman accidentally did in “The Game Plan.”

A Look Ahead to 2018

Quentin Gunther by Quentin Gunther | 12.21.2017

As 2018 approaches, I wanted to reflect upon the outstanding accomplishments of our Honeywell Authorized Dealers.  In November, we celebrated their successes in San Diego for CONNECT 2017, where over 700 attendees delved into our theme of Disrupt. Differentiate. Deliver.  At the event, we focused on tools and techniques that will help dealers to thrive in this ever-changing industry.

Turning Disruption on its Head

Honeywell Connected Homes leader Scott Harkins reminded us that although it may be tempting to view disruption as a threat, we can also turn it into an opportunity.  Building on this theme, best-selling author and keynote speaker Josh Linkner challenged attendees to channel the key habits of innovators.  He also encouraged everyone to think of one innovative idea to help spark creativity.  As we move into 2018, we encourage you to think of ways to disrupt yourselves in pursuit of innovation.  We are committed to doing the same.

Delivering Great Service for a New Generation of Consumers

We were reminded by several of our presenters that regardless of how the market changes, exceptional customer service will always be relevant.  ADS Security president John Cerasuolo, discussed how Lyric and AlarmNet 360 more effectively control and manage the installation process, reduce service costs, and cut attrition.  Alexandra Curtiss, Alarm New England Vice President, expressed the importance of understanding what your competition is doing to learn how to differentiate yourself when meeting the needs of your prospects and customers.  We also addressed the topic of delivering the best results through customer surveys, net promoter score and by getting reviews or testimonials with help from Scott Hightower, president and CEO of Verified Security.  Finally, Jason Dorsey, co-founder of The Center for Generational Kinetics, gave us some great tips about how to more effectively serve Millennials by using specific phrases and techniques that resonate with the generation’s lifestyle. In the coming year, we are focused on what we need to do to better serve you, and we hope that you will bring this mindset to your interactions with your own customers.

Differentiating Ourselves from the Pack

We are very lucky to have such a strong community of dealers, and one of the great things about our community is that you are all committed to the communities that you serve.  In fact, one of the cornerstones of the HAD program is community service, and many of you participate in programs that help keep your communities safe and well. This year we worked with Splashes of Hope to create murals and Mend Gift Bags that were donated to Rady Children’s Hospital in San Diego.

Life safety is also a key component of our HAD program. Every year we present a Life Safety Award to an individual that is committed to saving lives. This year, we honored an organization, Shelter to Soldier, a non-profit that that adopts dogs from local shelters and trains them to help our nation’s veterans.  We were honored to have Graham Bloem, the organization’s founder, at the event.

Of course, CONNECT also gives us the chance to celebrate our successes. At our awards banquet, we honored many of our dealers for their efforts in the residential, commercial and enterprise markets.

  Created with flickr slideshow.


We are looking forward to CONNECT 2018, when we will meet again at San Marco Island from November 15-18 at the spectacular JW Marriott Marco Island Beach Resort.

We thank you for all that you’ve done as part of the Honeywell community in 2017 and are looking forward to a very prosperous year ahead.  Happy holidays everyone!

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