How Can Honeywell Total Connect VISTA Partitions Support Help Your Customers?

Angela Remmert by Angela Remmert | 07.16.2018

This month, I am excited to tell you about the roll out of a new Honeywell Total Connect feature: Honeywell Total Connect 2.0 VISTA Partitions Support.

With this new feature, users may now remotely control security for up to eight VISTA partitions from a PC or mobile device. This adds an important capability for Honeywell Total Connect end users with VISTA security control panels, an industry mainstay with a massive installed base.

Alexandra Curtiss, Vice President at Alarm New England, is excited about this new feature and believes that partitions are very important for her business. “We have a large customer base on the VISTA platform with partitions, and they want remote access just as much as our all-in-one panel customers. It is imperative that we are able to upgrade our base to a smart infrastructure if we want to stay relevant in our new competitive landscape,” she explains.

“We have a large customer base on the VISTA platform with partitions, and they want remote access just as much as our all-in-one panel customers. It is imperative that we are able to upgrade our base to a smart infrastructure if we want to stay relevant in our new competitive landscape.”

–Alexandra Curtiss, Vice President at Alarm New England

What Can Users Do with Remote Control of Partitions?

Honeywell Total Connect VISTA partitions support can be used to remotely arm, disarm, bypass sensors, or set up, edit and assign users and user codes for selective control. It also provides event notifications for partitions, a remote disarm feature allowing you to restrict users from disarming a partition and the ability to view fire status (no control). With global remote control, a user can also arm or disarm all partitions at the same time from an iOS or Android device, or directly through the website.

Who Can Use Remote Partitions?

Small businesses are one of the primary use cases for partitions.  Owners can selectively control employee and customer access to individual spaces, and they can also get instant status and remote control of their partitioned spaces through Honeywell Total Connect Remote Services.

For example, if an employer doesn’t want some of his employees having access to risky or high-profile areas, he can allow specific users to only arm a select area, but not disarm it. This enhanced remote control of partition security provides the business and employees with a higher level of protection.

But Honeywell Total Connect VISTA partitions support isn’t limited to commercial applications. Alexandra believes Alarm New England’s small business customers and very high-end residential customers will appreciate the feature the most. She recently had a high-end residential customer in Providence, RI who wanted Alarm New England to set up a partition for his in-law apartment. He wanted to maintain ultimate control over that partition in case his elderly in-laws generated false alarms or needed help. The new Honeywell Total Connect VISTA partition capability provides added peace of mind for this customer and he can control it all through the Honeywell Total Connect app, whenever and wherever he wants.

How Can You Introduce Remote Control of Partitions to Your Market?

To help you communicate the benefits of partitions, we’ve created new end user and dealer materials. Whether on a call or before an appointment, you can share our end user brochure with customers. We’ve also created the short end user video below that you can showcase on your website or social channels.

In addition, there are four new technical, how-to videos that walk you through all the steps in the Honeywell Total Connect YouTube playlist.

The development team wants to thank all of our Honeywell Total Connect VISTA customers for their patience during our phased rollout which helped to ensure a consistent and accurate release across all of our Honeywell Total Connect VISTA accounts that are programmed for partitions.

Fire Protection Systems Don’t Need to Be at Odds with Modern Design

Brian Carlson by Brian Carlson | 04.19.2018

Form follows function.  It’s principle we’ve all heard before, with origins in the 20th century modernist architecture movement.

We can probably all agree that one of the litmus tests of good design is that it functions as intended.  But what happens when that design is…well…downright unattractive?

It’s a problem that fire protection engineers are often faced with.  You have to spec a fire panel, but where do you put that big, ugly red box?   Your architect will probably tell you that it needs to be hidden away, but in reality sometimes there is nowhere to hide it.  Well, the good news is, you now have options.

In fact, our new Farenhyt Series is all about options.  We’ve considered everything from the color to the installation type to the communication protocol to give you more choices so that you can customize the spec for your application.

Red vs. Black Fire Panels

With the latest Farenhyt panel, you now have a choice between the traditional red and a sleeker, more unobtrusive black, so you can choose the most aesthetically pleasing option for your application.  We recognize that in smaller spaces, you don’t always have the option to tuck the fire panel away.  Our black fire panel is designed specifically for these applications.

Wired vs. Wireless Addressable Devices

Wireless is the future of detection, and the Farenhyt Series is compatible with Honeywell’s SWIFT Wireless fire alarm detectors, modules (and coming soon…wireless notification).  With wireless, you can address unique site detection requests, protect temporary protect spaces like construction sites or school pods, maintain the integrity of historic buildings, or quickly retrofit an aging system with new addressable devices.

Proprietary vs. Non-Proprietary Fire Panel Protocols

The new Farenhyt fire panels also provide a choice between proprietary and non-proprietary protocols. Selecting our proprietary protocol gives you the highest level of installation and service provided by factory authorized Honeywell distributors who are trained and qualified to work on our systems. If you use a non-proprietary protocol, you have more flexibility to choose source of detectors and service.

Farenhyt Fire Panels

When it comes down to it, we believe that good design is a combination of functionality and aesthetics.  Our new Farenhyt fire panel offers both.

Learn more about Farenhyt fire panels and explore design options.

Choosing Between Access Control Hosting Methods

Aaron Barbe by Aaron Barbe | 04.17.2018

For decades, electronic access control (EAC) systems were tied to an on premise computer that was dedicated to running management software. Sometimes this computer was in an accessible location, other times it was tucked away in a server room. Today, software is still a viable option for managing your sites, but there are more access control hosting options. Now you can secure doors, manage employee access and meet compliance requirements with easy reporting, and you can do it anywhere with an internet connection.

How do you know which host method is right for your needs?  Consider the following benefits when deciding what access control system is right for you:

Cloud-Based Access Control

Cloud infrastructure enables a complete, smart security solution from anywhere. From an IT perspective, cloud solutions are fast and easy to get up and running – and to maintain – because they eliminate the need to deploy dedicated hardware and software.  They also provide built in redundancy, which can help to prevent data loss.

From the user’s perspective, internet connectivity offers an added layer of convenience with the ability to remotely manage a site or sites from anywhere with an internet connection.  Cloud hosting also provides support for mobile apps, which allow users to receive push notifications in the event of a security incident, remotely unlock doors and add or delete users from their phone.  EAC systems can also be integrated with video surveillance and intrusion detection through the cloud for a multi-layered, end-to-end security solution.

Embedded Interface Access Control

Embedded web-interfaces provide basic web-based access control without the complexity and cost of software hosted solutions. Like cloud-based access control systems they are networked, but web access is hosted on the panel itself, rather than on a networked server.  They provide some of the same benefits of cloud-based systems, such as shorter installation times, lower up-front costs and remote management capabilities.

However, there are also some limitations to embedded web interfaces.  For example, embedded products often offer very basic functionality and cannot be tightly integrated with video surveillance or intrusion detection.  By definition, embedded interfaces are also dependent on the hardware resources on the actual device, so they have limited scalability.  As the system grows, this resource limitation often becomes a bottleneck.

Software Hosted Access Control

As mentioned above, software hosted EAC is the most traditional method of deployment, but traditional doesn’t mean outdated.  There are still advantages to using on premise software.

For example, despite more significant upfront fees, you own the software, and you won’t pay recurring monthly fees as with cloud-hosted solutions.  In addition, on premise software EAC systems are generally more capable, customizable and offer greater control of data for companies that have special needs with regard to data handling.  And like cloud-based systems, hosted access control can be integrated with video surveillance and intrusion detection for an end-to-end security solution.

The Answer

There are benefits to each deployment method, but what if you want the benefits of multiple access control hosting methods? The good news is you don’t have to choose.

With your options in mind, NetAXS-123 offers unparalleled flexibility with its 3-N-1 capability enabling the panel to be managed through its enhanced embedded interface, in the cloud via MAXPRO Cloud or via on premise software with WIN-PAK’s integrated security suite.

Optimized for Google Chrome, NetAXS-123 version 6.0 offers increased efficiency with a faster, user-friendly design that makes it simple to install and easy to operate and maintain. As your security needs grow, NetAXS-123 grows with you enabling door expansion with a 1 or 2 door add-on board to the base controller and through its multi-panel loop capability by connecting additional NetAXS panels via RS-485 or Ethernet Virtual Loops (EVL). Version 6.0 includes single-interface management for securing doors and managing employee access and sites remotely. Additional features include consolidated alarm and event management for multi-panel loops, as well as system-wide back-up and restore.

The newest release of NetAXS-123 is available for download at MyWebTech and coming soon to ADI branches. If you have any questions, please visit the NetAXS website or contact Inside Sales at 800-323-4576 option 3.

LTE Cellular Service and the Evolution of Home Security

Dean Mason by Dean Mason | 03.02.2018

Anyone with a mobile phone has probably heard the term LTE at some point or another.  But what exactly is LTE, and what do security professionals need to know about it?

As more and more people consume digital content on the go, cellular providers have had to answer with new technology.   LTE is the cellular providers’ response to consumer demand for faster Internet speed and more content at their fingertips.  I am reminded of the power of LTE technology as I watch my kids consume cell data at an astounding rate. I certainly don’t have to look far to understand why changes in cellular technology led us to LTE.

Benefits of LTE Cellular Service

There are several benefits to LTE cellular service over its 3G predecessor.  First, LTE expands carrier capacity because it can turn voice calls into digital data and send them over the network, vs older generations, which use traditional circuit switched calling.  Second, it has improved bandwidth, which means faster data speeds to support features like video calls, streaming music and instant messaging.  Third, it makes cellular connectivity more reliable.

LTE and Home Security

There are two ways LTE brings value to the home security industry.  First, home security professionals have a fundamental need for network availability.  A stable, reliable network is critical to support professional services such as alarm monitoring, video alarm verification and integrated smart home security apps.

Secondly, LTE communicators provide longevity by helping to future-proof against emerging home security technologies.  For example, voice control, facial recognition and artificial intelligence are all tech trends that are positioned to impact the home security market over the next several years.  By using the most advanced communication technology, pros can take steps to be ready for whatever lies on the horizon. 

LTE Communicators from Honeywell

The future of LTE in the security industry will bring innovation and opportunity.  It is for this reason that I am excited to announce LTE cellular communicators from Honeywell.  The new LTE communicators are purposefully designed to work with our family of panels, pairing the speed and data capacity of LTE with the quality and reliability that you expect from us.  They are quality tested, warrantied, and agency listed.

By pairing Honeywell LTE communicators with our family of home security products, you can:

  • Increase communications reliability.  Our components are designed to work as a system, you can feel confident that they’ll play nicely together.
  • Improve customer service.  Our LTE communicators utilize AlarmNet 360, our comprehensive, cloud-based management platform.
  • Save time on installation and servicing.  With one-stop support from Honeywell, you can look forward to easier setup and servicing.

For more information about our LTE communicators, visit our website, contact your sales rep, or stop by your nearest ADI branch.

Secure Your Property with Professionally Installed Outdoor Security Cameras

Durga Srinivasan by Durga Srinivasan | 02.13.2018

A neighbor recently told me about a rash of local thefts.  The thieves had been burglarizing people’s unlocked cars under cover of darkness, stealing money, cellphones, sunglasses and other valuables while the cars were still in the victims’ driveways.  So far, the police have been unable to catch the thieves.

One of the victims happened to have a video doorbell, but even that wasn’t enough to help police make an arrest.   Since the car was parked in her driveway, the theft occurred outside the video doorbell’s coverage range, which was focused around the front door.

Why Choose a Professionally Installed Outdoor Security Camera?

These thefts highlight some of the key reasons that many people choose a professionally installed outdoor security camera versus a DIY security camera.  Having a professional installer set up your cameras means that an expert will work with you to eliminate any blind spots.  Important areas of your property, such as your shed, pool, outdoor furniture, and driveway can be covered.  A professional can set up your outdoor cameras to work in tandem with a video doorbell and other accessories as part of a complete home security system.

The Honeywell Total Connect Next Generation Outdoor Camera

This is just one of the reasons why I am excited to announce the availability of the new IPCAM-WOC1 professionally installed outdoor security camera.  The Honeywell Total Connect IPCAM-WOC1 HD Wi- Fi Outdoor Video Camera offers 1080p resolution at 30 frames per second, wide angle view and up to four motion detection areas.  The picture quality is superb, so you know you’ve not only captured the security incident, but more importantly, you can see it clearly on playback.  The camera’s night vision is also extremely sharp, ensuring night time incidents are visible in detail as well.

The camera also comes with a choice of either 7 or 30-day extended cloud video storage, so even if you can’t view the video right away, for example, if an incident occurs while you’re on vacation, you can still look back on those events later.

And the IPCAM-WOC1 integrates with other professionally installed Honeywell home security products, including the IPCAM-WIC1 and IPCAM-WIC2 indoor cameras, as well as alarm systems panels, home automation accessories and the Honeywell Total Connect app.

Honeywell dealers may learn more about the IPCAM-WOC1 by visiting our Total Connect Toolkit. Consumers, you can find a pro in your area by using our dealer locator and choosing “Professional Security Services” from the dropdown menu.

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