Security Stories: A Legacy of Excellence

Tony Martin by Tony Martin | 09.12.2013

I’ve heard it said that when you’ve been doing something for 10 years, you’re considered to be an expert in your field. If that’s the case, I’m definitely an expert in meeting great people and telling their stories—because for about two decades now I’ve traveled all over the country and visited with some of the most talented, hard-working and driven folks in the security industry.

As a marketing communications professional, my goal has always been to develop and present solid content using compelling video, photography and copy that tells the Honeywell story—as well as the stories of many of our customers. Over the years, I’ve been involved with some engaging stories; some of which I’ll share with you here on The Security Channel Blog.

I think it’s fitting that my first Security Stories post features a true expert in this great industry: let me introduce you to Mr. Joe Duncan Jr.  of Nashville-based Duncan Security Systems. I was recently invited to Tennessee to get a firsthand look at one of their latest commercial installations at Cross Point Church in Nashville. Watch the video below to find out more.

If YouTube is blocked, you can view the video here.

Duncan Security: It’s All in the Family
In 1983, Joe Duncan, Jr. started a small home-based business in his basement to provide the citizens of his community with electronic security services. Joe built a business model that embodies personal interaction, and he employed skilled and certified technicians to customize each installation.

Today, the business no longer operates out of the Duncan family home—in 1985, the company moved to a commercial building to accommodate the increasing demand for high-quality security service across the mid-Tennessee area. The business still continues to be a family endeavor, however: Joe’s daughter Jennifer heads up the company’s marketing and advertising efforts, and Joseph “Jody” Duncan, III was recently promoted to Vice President. Joe’s mother Angelia is still active in the business operations as well.

Thirty years after its humble beginnings, Duncan Security Systems is a full service Tennessee corporation that offers intrusion/fire alarm, cameras and access control systems to customers in both residential and commercial settings. The staff possesses a combined history of 100 years of experience in the security industry.

Staying true to its roots as a neighborhood company, Duncan Security offers unmatched accessibility, with any member of the Duncan family always just a phone call away. Considering the sensitive nature of the security needs for each of their customers, Joe Duncan and his family successfully fill a critical role in the marketplace for customers who still desire the personal contact of a family-run operation. We congratulate Duncan Security on their anniversary as they celebrate three decades of personalized service to the citizens of mid-Tennessee.