Get the Big Picture with the VISTA Automation Module

Ralph Maniscalco by Ralph Maniscalco | 06.24.2014

When you add the VAM and Honeywell Total Connect to the over 10 million installed VISTA control panels, you’ll sell more products, win new business and protect your existing accounts.

Question 1: How many VISTA control panels have been installed over the past 10 years or so?
Answer: Over 10 Million!

Question 2: How large is the opportunity to upgrade new and existing VISTA customers to connected homes so you can help retain your accounts and grow RMR?
Answer: Over 10 million and growing! 

I am back again to discuss something many security pros are hesitant to do…re-visit their customers. Of course you’ll make sure systems are performing properly and schedule a call for a repair, battery replacement or a required upgrade. What I’m referring to is making the effort to reach out and contact your existing customers to talk about all the cool things you can do for them. I know I sound like a broken record (do you remember records?), but in today’s highly competitive business climate, it’s a good idea to devote some selling time to calling on your existing accounts and educating them on what’s new in security, energy saving and lifestyle product offerings. Remember, if you don’t cultivate and nurture your existing business, someone else will.

That’s where the new VISTA Automation Module (VAM) comes in. It’s an easy-to-install device that connects to the ECP bus of existing VISTA systems and allows dealers to add Z-Wave enabled lifestyle solutions like HVAC, light control, locks and powered shades. The best part is that it’s the lowest cost retrofit solution available and it fully integrates with the security system and video cameras.  And, all of it can be controlled remotely using Honeywell Total Connect Remote Services.

The VAM works just like the Tuxedo Touch™ controller, but without a physical touchscreen. The existing security keypad remains installed and the user can utilize their smartphone, tablet or PC to control the system locally thanks to its built-in web server.

Here’s the opportunity…
As the 2G network sunsets, you will be visiting your customers to upgrade their alarm communications radios. Why not also introduce them to the connected home experience and showcase how their lifestyles can be improved. Add Honeywell Total Connect Remote Services to give them access to their systems from anywhere, at any time. There are millions of existing VISTA users out there that are ready to be upgraded to the connected home experience. By the way, it’s also a great way to provide low-cost automation on new installed VISTAs.

It’s your business, they’re your accounts…you need to decide how to preserve them against growing competition.