Recently, we introduced the VISTA Automation Module (VAM), which transforms VISTA from a security system to a security and home/business automation system at an unbeatable price. With more than 10 million VISTA customers out there who are hearing about these services (through friends, advertising, etc.) and can benefit from the upgrade, VAM provides the perfect opportunity to go to your existing VISTA customers and offer them an affordable way to locally control their security system and Z-Wave-enabled lights, locks, shades and more.
We have created “how-to” training videos to help your customers get started with their new VISTA security and automation system. These informative videos cover VAM installation, setting up Z-Wave devices, setting up cameras and more. Take a few moments to watch the video below as well as the others on YouTube, The Security Channel and the Tuxedo Touch/VAM dealer toolkit. And, be sure to introduce them to your customers.
If YouTube is blocked, you can view the videos here.
Of course, most of us have become accustomed to using our web-enabled devices on a regular basis. The fact that VAM lets customers use their own web-enabled devices to locally control security and automation helps with customer retention. Add remote control to the mix with Honeywell Total Connect Remote Services and you have the perfect recipe for Big Picture business growth, additional RMR, happier customers and reduced attrition.