Guest Post: Heroic Actions Recognized at CONNECT 2016

Larry King by Larry King | 11.11.2016

This year I was honored to be a part of the Honeywell Life Safety presentation at CONNECT 2016. Today in Hollywood, FL, Lt. Rich Huebner from the Seminole Fire Department was presented with this esteemed award for his bravery in the rescue of two toddlers, their father and family pet.  I have been involved in these presentations for over 15 years and this story is truly special since it shows how through the dedication of our firefighters, a family was saved from a dangerous house fire.

Please watch the video below for an account of this amazing story.

Introducing Lyric Gateway, Delivering a “Mobile First” Connected Home

Inder Reddy by Inder Reddy | 11.10.2016

The mobile control of Lyric Gateway opens up new markets that include renters, condo owners, and those who frequently move.

When you look at the evolution of security, Honeywell has been part of many significant industry milestones. First came the versatile VISTA family and the hybrid security system, an industry workhorse, combining hardwire and wireless.  Then came LYNX, our wireless, self-contained systems, which opened up the residential market to millions of new customers. Now, I’d like to introduce you to the next big category in security: the Lyric Gateway.

Gateway to More Growth
The latest addition to the Lyric family, Gateway serves as the central hub for security, lights, locks, thermostats, cameras and more. It has a beautiful, contemporary design that’s geared for the person on the go.  It’s not fixed to the wall.  It’s placed anywhere, and consumers can control all it can do from their mobile devices. This mobile control opens up new markets for you that include renters, condo owners, and those who frequently move. And when used with SiX devices, Gateway can use its Lyric Lock feature to protect your accounts and the hardware you’ve enrolled.

Gateway to More Installations
With Gateway, a typical system can be installed in under eight minutes. That’s because you place the Gateway anywhere, plug it into a standard Ethernet connection, simply auto-enroll the encrypted SiX sensors and activate the system with AlarmNet 360. And of course faster installations mean more installations.

Gateway to More Profits
With Gateway, you can reduce truck rolls through AlarmNet 360’s remote diagnostics. If your customer has a battery in need of replacement, you can give your customer instructions to replace sensors, batteries, even a radio. If you prefer, you can plan multiple service calls geographically with a single technician.

Like hybrid and self-contained before it, Gateway represents the next logical step for our industry – a security and connected home experience designed for the mobile lifestyle. To learn more, visit

AlarmNet 360 Reports Dashboard: A Wealth of Useful Customer Information at Your Fingertips

Michelle Nettuno by Michelle Nettuno | 11.04.2016

When we talk about AlarmNet 360, we typically focus on the many benefits it offers installers and installation managers.  What we don’t usually mention, or even think about, are the added benefits this next generation cloud management platform can provide to you and your business, such as the interactive Reports Dashboard.

The Reports Dashboard provides deeper insights into the communication technologies, products and services your accounts have subscribed to.  We refer to it as “interactive” because you can tailor reports by communication type, hardware product or service; filter by dealer or central station; download them and use all or part of the info to suit your business needs.

Separated into five sections by type, a simple click of a category is all it takes to create and download a report, which provides a wealth of useful customer information.  By looking at the purchasing behavior of “average” customers, you can create targeted offers to help bring in NEW customers.  For example, if customers in a particular area typically purchase Honeywell Total Connect Video Solutions, this subscription can be marketed to prospects in the same area.

Studies show that the more interaction customers have with their systems, the more likely they are to remain with their provider.  Looking at individual customer purchase histories for EXISTING customers through the Reports Dashboard can help you create targeted offers for current accounts, like adding Z-Wave locks or switches to an account that already uses Z-Wave lights.  Customers may then rely on their systems more and more―which is ideal for them, their dealer and the central station.

Whenever I walk customers through the Reports Dashboard, they tell me how excited they are about what this tool can bring to their business. So the next time you use AlarmNet 360, take a few minutes to check out the Reports Dashboard. From the main menu, click on “Reports” then “My Dashboard,” and select the customers and cities you want a report on. You can also watch the video above for even more information. With AlarmNet 360, the possibilities to help drive business retention and growth are limited only by your imagination.

Guest Post: Game On with LakePoint Sports

John Loud by John Loud | 10.18.2016

John Loud is President of LOUD Security.

As a sports fan, I’ve spent a good share of my time on athletic fields, especially traveling to colleges when my son was scouting for a baseball scholarship. When I heard about the LakePoint Sports Complex that was being developed in Emerson, GA, I immediately saw its value for student athletes and our community.

With over a million visitors in its first year, LakePoint Sports features state-of-the-art sports venues and five million square feet of amenities, keeping it on track to be one of the world’s largest and most unique destinations for travel sports. LOUD Security was selected as the exclusive security provider for the entire LakePoint Community with a ten year agreement to provide all of the complex’s surveillance camera systems, access control systems, security/fire protection equipment and monitoring.

If YouTube is blocked, please click here.

After discussing the unique needs of the facility with the LakePoint team, we selected Honeywell because their end-to-end solution gave us the ability to have a scalable product that would be supported now and well into the future. With Honeywell cable, fire, intrusion, video and access control, our customer has reliable, quality products protecting their visitors and easier operation for their staff.

Take a few minutes to watch the above video to see the scope of this amazing project.  I have a great sense of pride in my employees and the incredible work they have done. And, I feel very fortunate to have this ongoing relationship with LakePoint because they are really helping to make dreams come true for our nation’s young athletes.

See the Latest Security Trends and Solutions at Security Canada Central 2016

Lori Herder by Lori Herder | 10.17.2016
AlarmNet 360

AlarmNet 360 streamlines and simplifies the way you manage your accounts.

On October 19 and 20, security, fire and life safety professionals will be headed to Security Canada Central 2016 for the country’s largest industry trade show. If you’re going to the show at the Toronto Congress Centre, be sure to visit Booth #305, where we’ll be displaying a wide array of exciting new Honeywell products and solutions. Check out just a part of what we’ll be showcasing:

Connect to the Possibilities with our Growing Lyric Family
The next-generation security and home control platform provides an amazing user experience right out of the box, and is easy to sell, install and maintain. We’ll be showcasing both the new Lyric Controller, featuring a brilliant, full-colour touchscreen that goes right on the wall, and previewing the new Lyric Gateway, which lets users control everything on smartphones or tablets or on a sleek, unobtrusive device virtually anywhere in their homes.

SiX Two-Way Wireless Sensors Improve Operational Efficiency
The next generation is here. Featuring two-way wireless technology, encryption and an extended range, the sensors improve operational efficiency at the time of installation, and during service and maintaining. Available on Lyric, these devices can be adjusted and reconfigured remotely – reducing the need to schedule on-site visits.

Ecosystem Partners for the Connected Home
From  August Lock and Skybell to Andersen Windows, Z-Wave and others, our dynamic, evolving ecosystem lets you easily offer powerful solutions in the growing connected home space.                                                

Honeywell Total Connect App Adds Geofencing
The Honeywell Total Connect team will be on hand to demonstrate some exciting new capabilities on the app, including Geofence Arming Reminders. If an end-user leaves home without arming their security system and travels beyond a predetermined geographic boundary, they can receive a push notification on their iOS devices letting them know. Once alerted, they can simply arm the system via the Honeywell Total Connect app and go about their day.

Reduce Operating Costs and Maximize Productivity with AlarmNet 360
This cloud-based dealer portal and business management system dramatically streamlines and simplifies the way you manage your accounts. Remote programming means faster on-boarding and remote diagnostics make accounts more efficient than ever to troubleshoot.

Leverage a Powerful Cloud-based, Connected Building Ecosystem with MAXPRO Cloud
The innovative MAXPRO Cloud is a business intelligence platform that brings integrated access control and video surveillance into a single-user interface across one or multiple locations. Users get real time insight to their business and instant notifications to potential issues or threats to their security. Integrators get RMR from cloud hosted access control and video while lowering installation and service costs.

The Connected Building Ecosystem:  Picture the Possibilities
From our equIP IP cameras that capture crisp, clear video in low-light environments, to our MAXPRO NVRs with SMART motion search, and an app for easy, on-the-go access, Honeywell technology is hard at work in commercial facilities all over the world—providing superior, round-the-clock protection for people, property and assets.

Coming Soon:  The New L-Series Indoor Notification Devices
System Sensor will be previewing the new L-Series indoor line of notification devices. Fully redesigned to meet the needs of today’s fire and life safety systems, the L-Series line includes: horns, chimes, 2-wire horn/strobes, chime/strobes, strobe only, speaker and speaker strobes along with a wide variety of accessories.

Meet RSI Video Technologies and Xtralis
Representatives from our two recent acquisitions, RSI Technologies and Xtralis, will be present at the Honeywell booth – displaying their latest security solutions.

Capture a Large and Untapped Market with DragonFly
From our acquisition of RSI Video Technologies, DragonFly is a new hybrid DIY and professionally monitored security solution that especially appeals to millennials and residential customers who have not typically been interested in security. Check out how DragonFly and video verification can help open up a new market for your company.

Pick up your Expo Passport at our booth, check out the Honeywell displays and get three or more stamps in your passport to enter the daily prize draws for an Apple TV® and a Lyric Thermostat.

See you at the show!

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