3 More Videos from ISC West 2017

Angela Remmert by Angela Remmert | 04.07.2017

Another great day yesterday at ISC West! If you weren’t able to come to Vegas, we wanted to give you a chance to see all the new technologies at work in the Honeywell booth. From a preview of our next generation HD cameras to Lyric Gateway and the award-winning AlarmNet 360, take a few minutes to watch these demos from the Honeywell team. And, if you’re in Vegas and haven’t had the chance to see them in person, be sure to stop by today before the show closes.

Honeywell Wins Three Awards at ISC West

Angela Remmert by Angela Remmert | 04.06.2017
AlarmNet 360

At ISC West? Visit our booth to see a demo of all of our award-winning products.

What a great start to ISC West! On Tuesday night, we won two 2017 MVP Awards from Security Sales & Integration Magazine for AlarmNet 360 and System Sensor’s L-Series. The MVP Awards recognize products that make a substantial impact on integrators and were judged on innovation, functionality, competitive advantages, benefits to the installer or monitoring provider, and benefits to the end user.

AlarmNet 360 is a powerful business management cloud platform that provides a wealth of features to simplify and transform business operations, deliver increased efficiency and productivity, and offer valuable insights on customer accounts to drive growth and lower lifecycle costs. It works on computers, tablets or smartphones—enabling anytime, anywhere system programming and management. Our new AlarmNet 360 Insights is an interactive dashboard that provides daily insights for business owners, executives and managers to simplify customer growth and customer service.

System Sensor’s L-Series is a new line of notification solutions for fire safety and emergency communication systems. The L-Series includes indoor chimes, horns, strobes, chime-strobes and 2-wire horn-strobes, designed to limit integrator overhead through reduced SKUs. As the only line of notification products to cover the full range of candela settings through a single device, the L-Series Notification Devices have a 20-35% reduction in current draw across all settings, helping small to medium business and enterprise commercial building end users reduce costs.

5800COMBO Wins SIA New Product Showcase Award
Last night, we received a 2017 SIA New Product Showcase Award for the 5800COMBO, the industry’s first professionally monitored, wireless, combination Smoke and Carbon Monoxide (CO) detector.  The Security Industry Association’s (SIA) New Product Showcase is the security industry’s premier awards-based marketing program. Established in 1979, it recognizes innovative products, services and solutions in electronic physical security.

What makes the 5800COMBO so unique? Using four sensing elements, it provides true multi-threat detection and reacts fast to real danger—while helping to reduce false alarms.  Available now, this award winner helps you to offer superior protection for  people and property. Take a look at this short video from the booth that reviews the innovative features. And be sure to stay tuned for more ISC West videos and news.

Get Connected at the Honeywell Booth at ISC West 2017

Angela Remmert by Angela Remmert | 04.04.2017
ISC West

At ISC West? Visit the Honeywell Booth #14025 for the latest connected home and building solutions.

This week, security, fire and life safety professionals will be in Vegas for ISC West 2017, the largest industry trade show in the U.S. If you’re making the trip, be sure to visit us in Booth #14025 to see the exciting new products focused on connected solutions for homes and buildings.

Here’s just some of what you’ll find in the booth.

Honeywell’s 5800COMBO
Lead with life safety and differentiate your business with the just released 5800COMBO, the industry’s first wireless, professionally installed and monitored, combination smoke and carbon monoxide detector. It offers multiple capabilities from a single device – including event notifications in English or Spanish and emergency voice alerts.

AlarmNet 360 – Cloud Management Portal
AlarmNet 360 is our cloud management platform that dramatically streamlines and simplifies the way you do business.  Now, it has even more to offer with AlarmNet 360 Insights. Our new interactive dashboard provides daily insight into your business so you can make better marketing, sales and operational decisions every day.

Lyric Platform
The Lyric Gateway is the newest member of the Lyric family and provides the fastest installation in the business. Designed for the mobile lifestyle, it helps you reach more customers and grow your business.  And, we’ve expanded the ecosystem for the Lyric Controller with Apple HomeKit compatibility, giving you more flexibility and more connected options for your customers.

Next Generation Honeywell Total Connect Video Cameras
Preview our next generation of Honeywell Total Connect  video cameras that include indoor and outdoor HD cameras that let your customers see, hear and talk, take a snap shot or record a video event. The cameras offer 720 and 1080p resolutions, audio and motion detection, night vision, QR code based set up, cloud storage and Micro SD card backup storage.

MAXPRO Cloud with Azure
Are you transforming your business with cloud based security solutions?  Be sure to see MAXPRO Cloud and our new integration with Microsoft Azure. MAXPRO Cloud is our innovative cloud based software which integrates access and video into a single-user interface. It provides real-time insight of business operations and enables remote monitoring and control.  And with Microsoft Azure, you will have access to Microsoft’s global cloud footprint, including data sovereignty, hybrid capabilities, and advanced developer and data services.

Honeywell Video Solutions
The recently expanded equIP Series is a comprehensive line of high quality, IP cameras that are simple to install and integrate easily with Honeywell and third party systems for a complete video solution.  With features such as 4K resolution and exceptional low light performance, the equIP Series is perfect for capturing the clearest images in the most challenging environments.

Our Performance Series IP and HQA cameras deliver the performance you want at the price you need.  The HQA cameras make upgrading to HD resolution easier than ever and provide hassle free installations by using existing analog cable.  Our IP cameras capture crisp detail with 720p or 4 MP resolution.

Pro-Watch 4.3
Pro-Watch 4.3 is the newest release of Honeywell’s enterprise class integrated security solution. With its open architecture, expanded integration capabilities, and new mobile application for iOS, Pro-Watch 4.3 supports connected building initiatives and provides customers with greater flexibility to manage and leverage existing equipment investments across their global businesses.

L-Series AV Notification Devices
System Sensor introduces a new full line of AV notification appliances, the L-Series. The only line that covers the full range of candela settings while having the lowest power consumption – up to 35% reduction across all settings. These high-performance appliances provide a wide array of tones and volume settings, ensuring compliance with building codes. With fewer SKUs than competitor series, customers can limit overhead and take control of their inventory. Be sure to see our complete line of fire panels, detectors and notification devices, including Xtralis products, in our fire section of the booth.

We look forward to seeing you at ISC West. If Vegas wasn’t in your plans this year, check back on the blog to watch videos from the show floor.

5 Simple Steps to Manage Dealer Ownership of Accounts with AlarmNet 360

Michelle Nettuno by Michelle Nettuno | 03.23.2017
AlarmNet 360

With AlarmNet 360, you can manage dealer ownership of accounts in five easy steps.

Looking for a way to easily manage your accounts? AlarmNet customers can now manage dealer ownership of their accounts quickly and easily through AlarmNet 360.  If you are an AlarmNet dealer, this means you can take and relinquish account ownership or transfer it to your Central Station as needed.

Having the ability to manage your accounts greatly streamlines the process, saving your company valuable time and effort.  Let’s take a look at the various scenarios and how you can manage ownership through AlarmNet 360.

Dealer to Dealer
Situation: The selling dealer wants to transfer ownership so the purchasing dealer can manage the account through AlarmNet 360.

Action: The selling dealer must first relinquish the account in AlarmNet 360 per the steps below. Then the purchasing dealer must complete the “Take Ownership” process in AlarmNet 360 to gain access to the account.

Dealer to Central Station
Situation: The central station is purchasing the account from a dealer.
Action: Since the central station always has access to their accounts, they simply have to take ownership away from the selling dealer through the Manage Ownership function, thus preventing the selling dealer from further accessing the account. If the dealer has programmed from the panel/keypad, they must choose the option to block other dealers from taking ownership of the account.

Central station to dealer
Situation: The central station/installing central station is selling the account to a dealer.
Action: The central station will maintain access to the account, but they will enable the purchasing dealer to take ownership of the account through the Manage Ownership function.

Manage Ownership Process
The process involves five simple steps:

  1. Go to the programming screen on AlarmNet 360.
  2. Search for the account by entering the City-CS-Sub number or the 12-Digit MAC ID of the communicator, then click search.
  3. Once the Account Information appears, click the “Actions” dropdown and select “Manage Ownership.”
  4. Choose the appropriate option, type “I Agree,” then click “Submit.”
  5. Once submitted, you will receive a “Success” message stating that the action you selected is completed.

Multi-Site Accounts
If the account is one location of a multi-site Honeywell Total Connect Remote Services account, a pop-up will appear stating that ownership cannot be managed through AlarmNet 360.  In that case, contact AlarmNet Customer Service at 1(800) 323-4576, Select Option 1, then Option 1 again for Cloud Services; or send an email to alarmnet@honeywell.com.

Take advantage of this opportunity to collaborate with your dealer or central station to manage ownership of your accounts simply and easily through AlarmNet 360.


AlarmNet Expands Video Alarm Verification Support

Donna Namorato by Donna Namorato | 03.09.2017
AlarmNet has expanded its integration with I-View Now to include VAV support for the Performance Series HQA DVRs and for Performance Series IP NVRs

AlarmNet expanded its integration with I-View Now to include VAV support for the Performance Series HQA DVRs and for Performance Series IP NVRs.

When it comes to their security systems, business and homeowners want to know what is happening in real time. And, if there is an alarm, they want to see what caused it immediately. That is why Video Alarm Verification (VAV) presents such a great opportunity.

What Is VAV?
Video Alarm Verification (VAV) helps takes the guesswork out of what caused an alarm event since the central station operator can actually see pre-alarm video footage. This lets monitoring personnel alert authorities to potentially dangerous situations before help is summoned—promoting a higher level of safety for customers and first responders.

In 2015, AlarmNet launched its first VAV integration with I-View Now to support Honeywell Total Connect Remote Services and the HRGX Performance Series DVR. We are pleased to announce that AlarmNet has expanded its integration with I-View Now to include VAV support for the Performance Series HQA DVRs and for Performance Series IP NVRs.

The expanded integration options offer a wider range of VAV choices to include- Analog or IP Video, DVR and NVR solutions- helping dealers and central stations to expand their connected home and business offering.

I-View Now offers a patented, cloud-based central station interface that makes VAV as easy as pushing a button. It’s ideal for residential or small commercial applications and is a great way to earn more RMR. Central stations must be integrated with I-View Now in order to offer VAV services to their dealers.

How Can You Benefit?
For dealers and central stations, incorporating VAV into your portfolio can help expand your business, increase your RMR and satisfy the fast-growing segment of local municipalities that mandate VAV before dispatch. For central stations specifically, VAV may help reduce the time and costs associated with false alarms and help provide better information to emergency responders about what is happening at the premise.

Whether you are an end user, dealer or central station, it’s clear that VAV takes the guesswork out of alarms—improving situational awareness.

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