Honeywell Delivers the Connected Home Lifestyle at CEDIA 2017

Angela Remmert by Angela Remmert | 08.28.2017

The home technology market is creating opportunities like never before. Next week, connected home professionals will be in San Diego for CEDIA 2017, an event that is 100% dedicated to home technology. If you’re making the trip, be sure to visit us in Booth  #3135 to see how Honeywell can help you provide the solutions today’s consumers demand.

Honeywell Lyric Platform

Visit Booth  #3135 to see how Honeywell can help you provide the solutions today’s consumers demand.

Honeywell Lyric Platform
The Lyric Platform, distinguishes itself as the one true, end-to-end connected home solution that helps homeowners manage their busy lives and stay connected to their homes wherever they go. The Lyric Platform offers a choice of the Lyric Controller, for a more traditional wall-mounted install, or the Lyric Gateway which requires no mounting and can be placed virtually anywhere in the home. Both are beautifully designed with app-driven interfaces controlled with simple touchpads and everyday mobile devices. With Honeywell Total Connect Remote Services and SiX technology, Honeywell’s Lyric Platform lets dealers go beyond security and confidently sell more connected home systems.

New Indoor HD Video Camera
The Next Generation of Honeywell Total Connect HD cameras offers advanced hardware and software features and numerous benefits that help dealers save time, reduce costs, and grow business. The new IPCAM-WIC1 indoor camera for the professional market is the first release in a family of Honeywell Total Connect HD video cameras. It offers up to 720p at 30 frames per second, with a wide angle view of up to two detection areas. Video capture may be triggered by motion or sound with video clips saved in the cloud with a 7-day or 30-day storage plan. This Wi-Fi enabled device is a great time saver offering easy QR Code installation and simple mounting.

T Series Thermostats
The T Series is a portfolio of non-connected and Wi-Fi connected programmable thermostats that streamlines everything from product selection and installation to customer service and support. With a standard footprint and simple interface, the T Series will enhance the entire thermostat experience for you and your customers alike. Add value beyond the initial sale, with products that deliver comfort and convenience, and remote diagnostics that enable better, more proactive service.

Water Leak Detector
The Lyric Wi-Fi Water Leak and Freeze Detector keeps customers connected to help protect against water damage — alerting them to water leaks before they become costly problems. Plus, it’s battery operated, meaning easy maintenance for homeowners and fewer callbacks for you. Smart Alerts send homeowners alerts when it detects a water leak, dangerously low temperatures, or damaging levels of humidity, keeping consumers in the know about what is happening in their homes when they aren’t there.

SkyBell Video Doorbell
More and more consumers are seeing the value of knowing who is at the front door. SkyBell is a high-definition video doorbell that puts security, convenience and control at your customers’ fingertips anytime, anywhere. Honeywell Total Connect users can enjoy convenient, single-app functionality right within the Honeywell Total Connect iOS app for full SkyBell compatibility. Users can speak to visitors at the door directly through the Honeywell Total Connect iOS app. Plus, they can arm/disarm, lock/unlock all from one screen.

In addition to all the great products above, we can show you the diverse group of smart home solutions that connect to Honeywell so you can offer your customers what they are looking for. We look forward to seeing you at CEDIA.

New Honeywell Total Connect 2.0 HTML5 Web Address

Donna Namorato by Donna Namorato | 08.17.2017

Since January, we have released a new feature each month for our new Honeywell Total Connect HTML5 website. Our open beta program has allowed users to participate in development, preview the HTML5 enhancements, and engage in our exciting feature set advances firsthand and provide feedback.

Benefits of HTML5
Our new HTML5 site features a completely new look and feel across the Honeywell Total Connect platform—most notably a sleeker, cleaner, more modern interface designed to make the user experience more enjoyable, exciting and engaging. It’s accessible on any mobile device—Windows Phone, BlackBerry, iPhone, iPad and Android. That means there’s no app to download or update. You can also use your Mac or PC to access the site.

HTML5 New Web Address
We’re expected to complete our HTML5 beta development this month. At that time, the HTML5 beta website will become the new Honeywell Total Connect website for users’ to login to. The existing Honeywell Total Connect 2.0 website will redirect users to our new HTML5 website. A pop-up box will appear on the existing Honeywell Total Connect website informing users of the new address, and eventually, automatically redirect users to the new HTML5 login web page.

Please tell your users to bookmark the new Honeywell Total Connect HTML5 web address: If you click on this Web address today, it will take you to the existing Honeywell Total Connect 2.0 website. Once our HTML5 beta website is officially launched, this web address, will be associated with our new HTML5 website.

To learn more information about our HTML5 beta, please visit the Honeywell Total Connect Dealer Toolkit. If you have any questions, email

You Asked, We Listened – New Step-by-Step Lyric Videos

Moses Boodoosingh by Moses Boodoosingh | 08.15.2017

Over the past year or so, we’ve rolled out our exciting new Lyric platform. By now I’m sure you’ve had the opportunity to learn about these sleek new control panels, the cool SiX two-way sensors and our AlarmNet 360 business management cloud platform.  We’ve designed the platform for fast installations, protecting your accounts, remote diagnostics and to create new opportunities to grow your business.

Check out our new Lyric instructional video series that details the elements of a Lyric installation.

We’re listening too. You’ve told us you wanted more in-depth training and installation tips and tricks. So with the help of Jason Lutz, a Honeywell national account manager, we’ve come up with the Lyric Instructional Series…a series of videos and web-based trainings that walk dealers through the elements of a Lyric installation from soup to nuts. Everything from what’s in the box to pushing the “go/no go” button before you leave premises is covered.  The first three videos are ready and available on They are titled:

Lyric Instructional Series – Lyric Controller Set-Up and Programming via AlarmNet 360

Lyric Instructional Series – Lyric Gateway Set-Up and Programming via AlarmNet 360

Lyric Instructional Series – Firmware Update Procedure via AlarmNet 360

Spend a little time and give them a try. Who knows, you may shave a few minutes off your installation time and learn something new.

Offer Customers an Enhanced Mobile Experience with the New iOS App Redesign for Honeywell Total Connect Remote Services

Mathew Stastny by Mathew Stastny | 08.03.2017

Did you know that there are over 2,200,000 apps in the Apple app store? That figure has doubled in little over a year, really demonstrating how apps have become such a part of our daily lives. Today’s consumers expect apps to not only function smoothly, but they also want them to make life easier and more fun.

We just announced our new iOS app redesign for Honeywell Total Connect Remote Services. This release lets you provide your customers with the perfect solution to control their security, automation, video, GPS* and more.

The new iOS redesign offers a more intuitive interface and puts a contemporary app in the hands of end users who demand the latest technology. This new release integrates vast user improvements to provide an even more enjoyable experience.

Here’s What You’ll Find in Our New iOS App

  • Intuitive user interface for easy mobility – simplifying interaction and control
  • Faster connection and immediate delivery of updated information
  • Feature parity and consistency between the iPhone and iPad app versions
  • An automated prompt for users to rate the app and provide feedback
  • Built-in support to answer Frequently Asked Question directly from inside the app

To experience these new benefits, visit the Apple App Store to update the app. Let us know what you think about the enhancements by rating the app.

*Available in the USA

ADS Security Grows Revenue with the Lyric Platform

Angela Remmert by Angela Remmert | 07.13.2017

In this competitive market, it’s vital to have offerings for today’s tech savvy consumers.  With the Lyric Platform, you can be armed with the tools needed to reduce your costs, protect your accounts and grow your business.

What is the Honeywell Lyric Platform?
Comprised of the Lyric Gateway, Lyric Controller, SiX Sensors, AlarmNet 360 and Honeywell Total Connect Remote Services, this end-to-end Honeywell solution lets you improve your operations and offer your customers an experience that will enhance their lives. The Lyric Controller puts consumers’ homes at their fingertips with a dynamic 7-inch display. A truly plug and play installation, Lyric Gateway provides simply the fastest install.

With the SiX two-way technology in our wireless peripherals, you can benefit from remote diagnostics and updates to reduce truck rolls. And Lyric Lock lets you protect accounts from competitive takeovers. For the back office, AlarmNet 360 and the new AlarmNet 360 Insights, the interactive dashboard, provides business intelligence data to help you simplify customer service and customer growth. Of course, the end goal is providing your customer with a great user experience. That’s where Honeywell Total Connect Remote Services can help. Whether they are at work or on the shore, your customers can have a superior mobile experience when they’re on the go.

ADS Security Standardizes on the Lyric Platform
Over the past few months, we’ve heard from dealers across the country who are embracing the Lyric Platform to delight their customers and improve their business. One dealer who is standardizing on the platform is ADS Security, an electronic security company with 22 markets in the Southeast. Recently, we spoke to John Cerasuolo, President and CEO of ADS Security. From approaching the renter market with Lyric Gateway to using AlarmNet 360 to help his installers quickly and easily program their systems onsite or remotely, John points out some great examples of how the platform is helping him reduce costs and grow his business. Take a few minutes to watch the video above to hear it for yourself.

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