Honeywell Total Connect Is Now Fully Compatible with SkyBell Video Doorbell

Ilan Dee by Ilan Dee | 07.20.2016
Honeywell Total Connect SkyBell

SkyBell users can now operate all the powerful features through the Honeywell Total Connect iOS App.

Today’s consumers want comfort, convenience and awareness 24/7. If you’re offering connected home solutions, a remote services platform that works with the latest connected home devices is a must. Back in March, we announced that Honeywell Total Connect is compatible with the popular SkyBell HD Video Doorbell that lets users see, hear and speak to visitors at the door.

Complete, Single-Screen Control
Now, Honeywell Total Connect users can enjoy convenient, single-app functionality right with the Honeywell Total Connect iOS app for full SkyBell compatibility. Today, users will be able to speak to visitors at the door directly through the Honeywell Total Connect app without the need to download the SkyBell HD app. Plus, they can arm/disarm, lock/unlock all from one screen. And they can also access all SkyBell activity in the events log.

Easy Mobility
When the SkyBell HD Video Doorbell is pressed, users will receive a push notification directly through Honeywell Total Connect and perform all of the SkyBell HD functionality through the Honeywell Total Connect iOS app, including full-screen video viewing. Our full integration offers a number of features all from one screen:

  • Speak and hear
  • Arm, disarm, arm stay options
  • Lock or unlock door features
  • View visitors with full-screen video viewing

Deliver a better user experience while providing customers with a great way to stay connected. To learn more about our expanding ecosystem, visit the Honeywell Total Connect Dealer Toolkit and look for the “Ecosystem” tab. To experience it for yourself, visit the iOS App Store and download the iOS app.

Recent WIN-PAK Updates Enhance Reporting

Pat French by Pat French | 07.13.2016
WIN-PAK Updates

Take a look at the WIN-PAK updates that can save you time and money.

WIN-PAK XE/SE/PE 4.0 users can now upgrade to WIN-PAK XE/SE/PE 4.4 via their active Service Maintenance Upgrade (SMU). One of the new features you will find is the ability to generate a Tracking and Muster report from any system event.  In previous releases, the report needed to be manually initiated and repeated manually to receive updates during an emergency.  Now a Tracking and Muster report template can be defined and attached to a specific event, hot button or even a schedule.  We have also added a timing function so the same report can be repeated every 1-65,535 seconds or set as a delay between multiple Tracking and Muster reports.  The reports can also be emailed in addition to printing them.

A Global Release
So you might ask, what happened to 4.1, 4.2 and 4.3?  WIN-PAK is sold worldwide with regions adding feature and function for their needs.  So 4.1 was a European release while 4.2 and 4.3 were released for Asian markets.  These have all been rolled into a common Global 4.4 release.  While much of the regional features are available only in that region, common global features are exposed in this 4.4 release.

Take a few minutes to review the highlight section of the release notes to discover other enhancements of this release.

App-solute Convenience with the Apple TV App for Honeywell Total Connect Remote Services

Donna Namorato by Donna Namorato | 06.29.2016


Honeywell Total Connect Apple TV

The Honeywell Total Connect app for Apple TV is a great way for your customers to engage in real-time video viewing.

The Honeywell Total Connect app for Apple TV is now available for free download in the Apple TV App Store. It’s a great way for your customers to engage in real-time video viewing — on any television connected to an Apple TV— while increasing the value of the platform you are selling.

With the Apple TV app, users can view and control their Honeywell Total Connect Video cameras from the convenience of their couches, without having to pull their phones out and log into the Honeywell Total Connect app.

Users will be able to:

  • Look in on their homes and businesses with live, streaming video feeds from Honeywell Total Connect cameras
  • View multiple locations—a great way to check in on vacation homes, businesses and elderly relatives
  • Review video events
  • Remotely move pan/tilt cameras to see different views of an area
  • Record video clips of live events
  • See live security system status 24/7 on their Apple TVs

Stay Connected
With the Honeywell Total Connect Apple TV app, your customers can see exactly what’s happening on their full-screen TVs. This compatibility provides customers with the connectivity they demand and a convenient new way to control their Honeywell Total Connect Video accounts and view security system status.

A Push in the Right Direction: Honeywell Total Connect Remote Services App Includes Push Notifications for iOS Devices

Donna Namorato by Donna Namorato | 06.22.2016

Push NotificationsThe Honeywell Total Connect iOS app now includes push notifications. This latest monthly release offers your customers another way to keep an eye on the things that matter most 24/7— pushing out notifications for any events they wish to their iPhone, iPad or Apple Watch.

Push notifications can be viewed on both a locked screen and the iOS home screen and the user can decide if they need to directly open the app or not.  Your customers can stay connected, secure and in control in the most convenient way possible—adding more value to your offering.

Here are some of the key highlights:

  • Any account holders currently signed up to receive email or SMS notifications will receive a push notification prompt following a login on their iOS device requesting permission to enable push notifications. It’s easy and automatic
  • Users can easily switch the notifications on and off
  • Users can setup the push notifications they want to receive
  • Users can also get alerts on the Apple Watch

Don’t forget to download the latest Honeywell Total Connect app release, 3.11, from the Apple iTunes App Store.


Building a Cost-Effective Video Solution

Keith Jentoft by Keith Jentoft | 06.20.2016

Large sites, stolen copper, angry subcontractors and limited budgets are common concerns at construction sites. In the fall of 2015, the Sibley Memorial Hospital in Washington, D.C. faced these issues and had a series of thefts ranging from small items to incidents involving $5,000 to $7,000 of stolen copper. Beyond the direct losses of the raw materials, the labor to replace the copper and schedule delays magnified the impact on the entire multi-million-dollar project.

Turner Construction’s Peter Brown, the project manager at the hospital, had a problem that threatened his budget and schedule. The subcontractors demanded a full security detail to stop the thefts, but guards are expensive and simply were not in the budget. Traditional surveillance was also too expensive and inflexible to meet the requirements of the job. Peter worked with Urban Alarm who suggested Videofied, a video intrusion alarm system that was fully wireless with no power or Ethernet cables. Wireless portability meant that the sensor/cameras could be reconfigured easily to adapt to the changing construction site. Since it could also work outdoors, it seemed like an ideal solution. Watch the video above to learn more.

Positive Changes from Innovative Technology
The wireless camera/sensors were placed in “choke points” of the site where intruders were likely to pass through.  Although Sibley Hospital is a large site, placing cameras at the “choke points” and protecting specific storage areas and assets meant the initial install used only a half-dozen camera/sensors called MotionViewers. Once the system was installed, things began to change.  There were several incidents where the MotionViewers alerted Urban Alarm to intruders on the job site. The videos were sent to the Central Station, police were dispatched and arrests were made. In one incident, the police caught two thieves red-handed, still holding the bags of copper.

The hospital added cameras to increase protection and gave the mechanical contractor two cameras dedicated to protecting their assets as they moved around the site.  With the VideoApp4All, Peter Brown and his team were able to arm/disarm and check on system status remotely from their smartphones.

After a series of arrests, the incidents stopped.  And it was all accomplished with a wireless system at a fraction of the cost of a security detail and guarding services.  This is what a “win” looks like.

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