Lyric Is Now Available to Every Security Dealer in the U.S.

George Janelis by George Janelis | 09.22.2016
lyric platform

The Lyric platform is now available at ADI for all security dealers in the U.S.

In today’s shifting landscape, providing lifestyle and security solutions is more powerful than ever. To meet the needs of today’s consumers, we designed Lyric, Honeywell’s next-generation security and home control system and introduced a Lyric Certified Dealer Program.

Since then, we have received glowing feedback about the Lyric controller, AlarmNet 360 and our new SiX™ two-way wireless technology. To answer the growing demand for the product, we are now expanding the availability of the Lyric platform to every security dealer in the United States through ADI.

Honeywell Lyric will revolutionize your connected home offering. It’s the easiest way to add more revenue to your bottom line and tie all of the technology in your customers’ homes together — including security, cameras, lights, locks, thermostats, remote services and more. If you’re interested in offering this product, check out the materials below that can help you market the solution to your customers.

A Variety of Support Materials

You can also use the product photos below in your promotional efforts. Simply click on the image and save it to your computer. 

We are committed to supporting and growing the Lyric Certified Network. Would you like to be part of a select group that is significantly rewarded for their loyalty to Honeywell Lyric products and services? How about exclusive access to quality sales leads, rebates, marketing development funds, certification and more? To find out how you can become part of the Lyric Certified Program, click here.

Whether you offer this as part of a certified network or independently, the Lyric controller can enhance your business since it is perfectly in tune with what today’s consumers want and how they live.

If you are a security dealer and would like to order from ADI, please click here to log in to your account.

A Tornado Alert…on Long Island?

Chris Coleman by Chris Coleman | 09.14.2016
LYNX Touch Tornado Alert

Offer your customers an Information Services package to alert them of local weather conditions and tornado alerts.

Last month, my son called me at work and said our security system was beeping with a message on the screen telling him about a tornado warning. Needless to say, he was feeling a bit uneasy about the message and I told him to go to the basement immediately until the tornado warning ended. I quickly went online to the weather service and did learn that indeed there was a tornado alert on Long Island that fortunately did expire without an actual tornado occurring.

Early Warning from Honeywell Products
This whole experience got me thinking about tornadoes passing through Long Island and how our LYNX Touch security system was the medium that provided my son with the forewarning that a tornado might occur. This alert provided advanced warning to take an action, to get to a safer ground. The beeping got his attention to react!

Honeywell Total Connect Information Services
Honeywell Total Connect offers an “Information Services” package that includes current local weather conditions, five-day forecasts and severe weather alerts for tornadoes. These warnings are issued by the National Weather Service and that information is relayed by AlarmNet’s Cloud Services Data Center to your customer’s security panel. A series of loud beeps sound and a warning message will appear on the panel. It provides a level of increased preparedness and safety for those customers who are subscribed. People can be caught off-guard in potential severe weather situations, like my son, because they are not watching TV or online when a weather warning has been issued.

Staying Informed with AlarmNet 360
Select LYNX Touch series panels as well as the Lyric panel are compatible to receive tornado alerts. To enable the service, you can access your customers’ accounts in AlarmNet 360 and enable *“Information Services”.

Your customers already have the option to get alerted about other life safety events like carbon monoxide, burglary or fire. By offering them this way to be alerted about weather events, you are giving them even more ways to protect their families and belongings.

New SkyBell Video Highlights Benefits for Honeywell Total Connect Users

Donna Namorato by Donna Namorato | 08.25.2016

Since Honeywell Total Connect announced our full iOS compatibility support with SkyBell HD Smart Video Doorbell, we’ve received an extremely positive response. Why?  Now Honeywell Total Connect SkyBell users are able to see, hear and speak to visitors at the door directly through Honeywell Total Connect. They also have the ability to arm/disarm, lock/unlock the premises all through one screen, while seeing and talking to a visitor the entire time!  This convenient functionality helps you offer a better user experience and control, while helping to keep customers connected through our ever-expanding ecosystem.

Complete, Single-Screen Control
To help you communicate this great news to your customers, we have created the new video below that highlights the benefits. In the video, you’ll see a Honeywell Total Connect iOS user seeing, hearing and speaking to the child at the door, with full-screen video viewing. The video shows how simple it is to arm/disarm and lock/unlock the premises, all through one screen.

Embed the video on your website, share it with your sales team and incorporate it in your sales and marketing presentations. Convert and win new business with offerings like SkyBell that can separate you from the competition.

If you have any comments or questions, please email:

Get a Head Start on AlarmNet 360 with 5 Quick Start Training Videos

Michelle Nettuno by Michelle Nettuno | 08.16.2016

Whether you are using AlarmNet 360 for the first time, are already familiar with the basic features or would like to dive into the business intelligence offered by this flexible cloud platform, our Quick Start Training Videos help guide you each step of the way. We’ve developed five videos on key features and they are all available on AlarmNet, The Security Channel and YouTube.

Programming LYNX Touch Accounts with Honeywell Total Connect Remote Services
This video takes the viewer step-by-step through the account profile creation process, configuring the LYNX Touch communicator, completing the account creation process and selecting additional services.

If YouTube is blocked, you can view the video here.

Navigating the Reports Dashboard
Learn how to access the Reports Dashboard for your company and view all of the available statistics, data and reports. A sample dashboard lets you see for yourself how easy it is to view the dashboard, generate custom reports and get customer information you can leverage to drive business growth.

Programming LYNX Touch 5200, 5210 and 7000 Control Panels
This video helps you customize the control panel’s operational settings, change the communicator’s settings, select reporting channels, add a new user, enroll wireless devices and download the programming parameters to the control panel.

Adding Honeywell Total Connect Video Services and Honeywell Total Connect Tracking Services
In this video, we’ll demonstrate the process for adding Honeywell Total Connect Video Services and/or Honeywell Total Connect (GPS) Tracking Services* to your customer’s Honeywell Total Connect account.

Programming an AlarmNet Communicator for a VISTA Panel with Honeywell Total Connect
Here you’ll learn the process for programming a VISTA communicator which is part of the “Other Devices” category. We’ll show you how to set up a Honeywell Total Connect Account for your customer, add Automation Services, indicate whether or not your customer can manage user codes remotely, select default notifications, add Honeywell Total Connect Video Services/Total Connect Tracking Services, and more.

These five videos should help support your transition to AlarmNet 360. Share them within your organization to further support your training efforts.

*Honeywell Total Connect Tracking Services are available in the U.S. only.

More Video Storage with Honeywell Total Connect

Durga Srinivasan by Durga Srinivasan | 07.28.2016
video storage

Residential users can now get five times more video in their Honeywell Total Connect Video Accounts.

With cloud solutions becoming popular in today’s world and an ever increasing shift seen in storage needs among end users, cloud based storage can mean RMR for dealers and integrators. Yes, we understand your needs! Honeywell now brings to you video storage enhancement across the versatile Honeywell Total Connect Video IP Camera product portfolio.

Based on our dealer’s feedback, video storage on Honeywell Total Connect 2.0 accounts is now increased from 100 MB to 500 MB. That means, your residential users can now get five times more video, that is, nearly 500 clips of 5-10 seconds in their Honeywell Total Connect Video Accounts.

The storage enhancements help your customers stay more connected with event-driven video alerts and notifications while allowing you to offer a more competitive and compelling solution to increase your RMR. This is just the beginning of the series of video enhancements planned for our Honeywell Total Connect Video solutions. With much more to come in the near future, we look forward to creating even more value for your business.

Want to learn more? Connect with us today at


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